FAQ

Frequently asked questions

MOQ depends on the box style and structure. Most of our custom packaging projects start at 500 pcs — we’ll confirm based on your requirements.

Yes. We provide physical prototypes so you can review structure, materials, artwork, and finishing before moving into mass production.

Timelines vary depending on box type, finishing, and revision rounds. Here’s a general reference:
Quote: within 24 hours after receiving complete specifications
Design & structural development (if needed): 1–4 weeks
Sampling / prototyping: 3–7 days
Mass production: 10–25 working days

We are a custom packaging manufacturer with our own factory in China.

We maintain strict quality assurance by managing and executing every key step of production inhouse — from sampling to mass production.

AI, PDF, or EPS files are preferred. If you don’t have final files yet, we can start from references and guide you through the design process.

Yes. We produce custom inserts in cardboard and corrugated, with EVA/foam options available upon request. We’ll recommend the best insert based on your product protection and presentation needs.

Yes. We are FSC®Chain-of-Custody(CoC)certified. We offer a range of eco-friendly packaging materials for brands that prioritize sustainability.

Yes. We support both structural design and surface artwork in-house, ensuring everything works together from concept to production.

Yes. Our prepress team will send a final proof for approval before production begins. Production lead time starts only after artwork approval.

Shipping time depends on destination and shipping method:

• Air freight: 7–14days  • Sea freight: 4–8weeks

We offer EXW, FOB, DDP,and DAP. Courier delivery is available for samples and small orders.

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